Frozen Phone Screen: Causes to Know and Avoid

Jan 5, 2021

Whether it’s a phone, tablet, laptop or any similar device, an issue no one wants to deal with is a frozen screen. These issues take place with smartphones for a few specific reasons, generally those that can be easily avoided with the right care and upkeep.

At FixIT Mobile, our phone repair services include numerous areas, from water damage or overheating concerns to several screen issues – cracked screens are the most common, but we also regularly deal with frozen screens and similar problems. What are some of the potential causes of a frozen phone screen, and how can you avoid them? In addition, what should you do if your phone screen has become frozen? This two-part blog series will go over everything you need to know.

Storage Issues

Easily the most common culprit in causing frozen phone screens: Storage issues, or insufficient memory in the device due to your attempts to store too many files or apps. These issues may arise due to simple storage, but are most common due to failure to close and reboot.

Specifically, smartphone users should turn their phone off or reset it at least once a day. They should also go through and close unused apps or background features so these are not using up memory space. Performing these basic tasks will not only improve memory, but will increase battery capacity and increase overall lifespan with time.

Uninstalled Updates

Speaking of updates, any software or related upgrades that need to be made to the phone should be carried out promptly. If your phone is still using an older operating system because you have not moved forward with installation of a new system, you could be leaving it susceptible to both security risks and simple wear-and-tear. Newer systems are meant to run more efficiently and limit bugs or other freezing risks.

App Concerns

Another potential cause of freezing phone screens is unreliable apps, which use up huge amounts of phone resources and slow the device down. Certain cases here will allow for a basic phone restart to get past the frozen screen, but others may require removal of the app or even further repair.

Operating System Infection

Finally, a rarer issue that’s still worth knowing about involves a virus or another infection of the operating system. Apple and Android manufacturers have fine-tuned their products so it’s highly unusual to see these kinds of issues, and in many cases where they do show up, a quick restart will solve the problem.

For more on some of the culprits that might be contributing to your frozen phone screen, or to learn about any of our phone repair, laptop repair or other device repair services, speak to the staff at FixIT Mobile today.