Troubleshooting Android Wi-Fi Connection Issues

Oct 4, 2021

Internet connection is one of the single most important features on any smartphone today, and those who can't connect to Wi-Fi networks will naturally be wondering why. There are different reasons this might be happening depending on the smartphone manufacturer you use, and Android Wi-Fi issues in particular are easy to troubleshoot.

At FixIT Mobile, we're here to help. Our wide range of phone repair services includes both Android and Apple devices, and features assistance with Wi-Fi connection or any other connectivity issues you may be dealing with. Either on your own or with the help of our team, what are some of the issues you may uncover that are causing Android Wi-Fi connection problems, and how can you resolve these? Here's a primer.

Check Wi-Fi Settings

The simplest reason your Wi-Fi might be having issues: Your settings are off or, in some cases, forgotten. You can manage your Android's Wi-Fi connection by going to the quick settings menu on the notification bar at top, tapping "more", and choosing "Wi-Fi".

Firstly, simply ensure the Wi-Fi is on. Your phone should immediately begin scanning for a network and connecting to any automatic networks you have. Also ensure that Airplane Mode is off, which will allow devices to connect to a network even in areas where it has been restricted.

Forget Network

In other cases, you may have to quickly prompt your Android to forget a network you've already connected to. To do this, go back to the top of the Wi-Fi settings menu and tap "forget" next to any networks that are currently listed there. Just make sure you know your password before you do this, allowing you to reset the network and log back in.

Reset Modem or Router

Sometimes, these issues won't actually be with your phone, but with your modem or router. If you're still experiencing issues, it's worth resetting the modem or router for your Internet connection. This may seem like a drastic measure to take, but these machines are often poorly configured by carriers and will need some troubleshooting every now and then.

Updating OS

Finally, if none of the other issues here are causing your Wi-Fi connection problems, it may be time to update your Android's operating system. Many carriers will push updates to your phone that fix various bugs and issues, including those that affect connectivity. Simply check for any new OS updates on the device itself (usually by going into Settings) or via your carrier's website.

For more on how to troubleshoot issues where your Android phone is not connecting to Wi-Fi, or to learn about any of our phone repair, tablet repair or other device repair services, speak to the staff at FixIT Mobile today.